ABOUT US
Delivering Your Items With Delicacy
Who We Are
Direct - Express
Moving Foward.
Direct – Express
Moving Foward.
In a world full of problems, we are happy to offer solutions!
Our rapid growth signifies our commitment to progress, as we continually strive to expand our service offerings, maintain competitive rates, and uphold unparalleled customer service standards. Originating from the town of Dumas in the Texas panhandle, we take pride in our humble beginnings and cherish the unique small-town charm we bring to the global stage.
In the transportation industry, effective communication is the cornerstone of successful deliveries. At Direct Express, we embrace a culture of continuous improvement and welcome all feedback as valuable opportunities for growth. As we look to the future, here are just a few initiatives we’re diligently working on:
Enhancing our service offerings to better cater to your evolving needs.
Fine-tuning our pricing structures to ensure competitiveness without compromising quality.
Elevating our customer service standards to provide an unmatched experience for every client.
If you wish to learn more or discuss how we can assist you further, please don’t hesitate to reach out to us at William@dxpressllc.com.
Together, let’s navigate the road ahead and move with confidence.
Our Working Process
How It Works
Curious about how our delivery process unfolds? Here’s a breakdown:
Request A Quote
Getting a quote with Direct Express is super easy. Once we touch base, we kick things off by gathering some basic info about your shipment—like dates, size, and equipment needs. Then, we dive a bit deeper with some more detailed questions about property or location clearance, any extra services you might need, and specific instructions. Our goal? To nail down the perfect quote for you on the first try. After all, surprise charges are never fun, so we do our best to get it right from the start.
Your Package is Delivered
When your package hits the road, we keep a watchful eye on its journey to make sure it arrives at your doorstep safe and sound, and right on time. Plus, we work hard behind the scenes to dodge any extra charges, so your delivery experience is smooth.
Delivery Confirmation
Once your package makes it to its final destination, we're not ones to keep you hanging. We'll shoot you a quick update to let you know it's landed safely. You'll get all the details and notifications you need to stay in the loop and trust that your package is in good hands—every step of the way.